Effective Date: 09/30/2025
Last Updated: 10/05/2025
PrepFlow Prime Fulfillment Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our fulfillment and logistics services.
If you have any questions about this policy or your personal information, please contact us at:
PrepFlow Prime Fulfillment Services
10795 Hammerly Blvd, Unit C04, Houston, TX 77043, United States
📧 privacy@prepflowprime.com
📞 +1 (346) 222-0775
1. Information We Collect
We may collect the following categories of information:
a. Information You Provide
- Name, business name, email address, and phone number
- Billing and shipping address
- Payment details (processed securely through third-party payment processors)
- Account credentials (if applicable)
- Communications you send to us (emails, messages, or support requests)
b. Information Collected Automatically
- IP address, browser type, operating system
- Device identifiers, referring URLs, and page interaction data
- Cookies and analytics data through tools such as Google Analytics
c. Information from Third Parties
We may receive limited business or contact information from:
- Payment processors (e.g., Stripe, PayPal etc)
- Advertising or analytics platforms (e.g., Google Ads, Meta)
- Marketplace platforms (e.g., Amazon Seller Central, Walmart Seller Center)
2. How We Use Your Information
We use your information to:
- Provide and operate our fulfillment and logistics services
- Process orders, billing, and shipping
- Communicate regarding orders, account status, or support inquiries
- Send service updates or promotional communications (with consent)
- Analyze usage and improve service quality
- Maintain compliance with legal and tax obligations
- Protect our rights and prevent fraudulent or abusive activity
3. How We Share Information
We do not sell or rent your personal information.
We may share data only under the following circumstances:
- Service Providers: With trusted partners (e.g., payment processors, cloud hosting, carriers, and software vendors) who perform services on our behalf under contractual obligations.
- Legal Compliance: To comply with laws, court orders, or regulatory requests.
- Business Transfers: As part of any merger, sale, or transfer of company assets.
All third-party partners are contractually required to use your information solely for authorized purposes and maintain its confidentiality and security.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Analyze site usage and performance
- Personalize user experience
- Track advertising campaign effectiveness
You can disable cookies via your browser settings.
We currently do not respond to “Do Not Track” signals but honor browser-based opt-out mechanisms as required by law.
5. Data Security
We implement administrative, physical, and technical safeguards to protect your personal information.
While we take reasonable steps to secure your data, no method of transmission over the internet is completely secure.
6. Data Retention
We retain information as long as necessary to:
- Provide services
- Meet legal, tax, or accounting requirements
- Resolve disputes and enforce contracts
When no longer needed, information is securely deleted or anonymized.
7. Your Privacy Rights
Depending on your state of residence (including California, Virginia, Colorado, Connecticut, and Utah), you may have the following rights:
- Access: Request details of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information (subject to legal exceptions).
- Opt-Out: Request to opt out of any sharing or sale of personal data.
- Non-Discrimination: We will not discriminate against you for exercising these rights.
To exercise your rights, contact us at [Insert email] with the subject line “Privacy Request.”
We will verify your identity before fulfilling your request as required by law.
8. Data Breach Notification
In the event of a data breach involving your personal information, we will notify affected individuals and regulatory authorities in accordance with applicable state and federal laws.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review the privacy policies of those external services before sharing information.
10. Children’s Privacy
Our services are not directed toward children under 13.
We do not knowingly collect personal information from minors. If we learn we have collected data from a child, we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Material changes will be posted on our website with an updated “Last Updated” date.
12. Notice for California Residents (CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
You may request:
- Access to the specific personal information we have collected about you.
- Information about categories of data collected, sources, and third parties with whom it was shared.
- Correction or deletion of your personal information (with some legal exceptions).
- To opt out of the “sale” or “sharing” of your data (we do not sell or share your data as defined by California law).
To exercise your rights, please contact us at:
PrepFlow Prime Fulfillment Services
10795 Hammerly Blvd, Unit C04, Houston, TX 77043, United States
📧 privacy@prepflowprime.com
📞 +1 (346) 222-0775
We will verify your identity and respond within the timeframe required by California law.
We do not provide financial incentives for the collection or sharing of personal data.
13. “Do Not Sell or Share My Personal Information”
Although we do not sell or share your information for monetary value, we honor browser-based opt-out requests.
If you wish to opt out of any data sharing for advertising or analytics purposes, email us at [Insert email] with the subject “Do Not Sell or Share My Personal Information.”
14. Contact Us
If you have questions, concerns, or complaints about our privacy practices, contact us at:
PrepFlow Prime Fulfillment Services
10795 Hammerly Blvd, Unit C04, Houston, TX 77043, United States
📧 privacy@prepflowprime.com
📞 +1 (346) 222-0775